Last Updated: August 26, 2026
1. Information We Collect
We collect information that you provide directly through this website, as well as information collected automatically when you use the site. This may include:
- Contact information: Your name, email address, phone number, preferred contact method, and callback preferences.
- Property and service information: The service address, property type, surfaces, access details, photos you choose to provide, and the exterior services you want to discuss.
- Communication information: Messages and records of correspondence when you contact us through a form, scheduling tool, email, or phone.
- Usage data: IP address, browser type, device information, pages visited, referring URLs, and time spent on the site.
Do not use general website forms to send passwords, payment card numbers, access codes, private keys, or other highly sensitive information.
2. How We Use Your Information
We use information to respond to inquiries, prepare and discuss estimates, schedule service or callbacks, provide customer support, operate and improve the website, understand which pages are useful, maintain appropriate records, and comply with applicable obligations.
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share information with service providers that help operate forms, scheduling, analytics, communications, payment, and customer-management systems; when required by law; in connection with a business transfer; or when you authorize us to do so.
Mobile Information & SMS Consent
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
5. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of electronic transmission or storage is completely secure, so absolute security cannot be guaranteed.
6. Your Rights & Choices
Depending on your location and applicable law, you may have rights to request access, correction, deletion, or a portable copy of certain personal information. You may unsubscribe from marketing email through the link in those communications and opt out of SMS as described in our Terms of Service.
7. Third-Party Services
Our website may link to or integrate with third-party analytics, form, scheduling, communication, payment, financing, mapping, social-media, or customer-management services. Those services may have their own terms and privacy policies, and we encourage you to review them before providing information.
8. Children's Privacy
This website provides property-service information and is not directed to children under the age of 18. We do not knowingly collect personal information from children through this general website. A parent or guardian who believes a child submitted information may contact us to request assistance.
9. Policy Updates
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. When material changes are made, we may update the date at the top of this page. Continued use of the website after updates are posted constitutes acceptance of the revised policy.
10. Contact Us
Questions about this Privacy Policy can be sent to Orlando Roofs and Gutters LLC, 236 S Lucerne Cir E, Ste 107, Orlando, FL 32801, by emailing orlandoroofsandgutters@gmail.com, or by calling (407) 972-1817.